Job Information
Diamond Jo Worth Casino SPORTSBOOK SUPERVISOR in Northwood, Iowa
SPORTSBOOK SUPERVISOR
Job ID: 34627
Position Type: Full-Time Regular
Department: SPORTS BOOK - 160 - DWPSSPB01
Property: Diamond Jo Worth
Location: Northwood, IA
Education Required: High School or Equivalent
Experience Required: Less than 1 year
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Position Description:
Responsible for the day-to-day operations of the new FanDuel SportsBook including but not limited to establishing limits for betting propositions in various sporting events, ensuring adherence to gaming regulations and company policies, and promoting positive public relations with customers.
Overseeing the daily operations of the new FanDuel SportsBook.
Maintain thorough and accurate records of transactions to ensure the integrity of operations.
Explain and interpret rules and payoffs for customers.
Resolve customer issues in a timely and appropriate manner.
Maintain communication with the Company's Race and Sports Hub and remain updated on all guidelines established in the hub.
Responsible for personnel related matter relative to scheduling, coaching, counseling, and training.
Provide input into hiring and discharging.
Other related duties as assigned by management.
Position Requirements:
Must be at least 18 years of age.
One (1) year of recent experience in the same or similar position preferred.
Must be thoroughly knowledgeable in applicable gaming regulations.
Must have excellent customer service and communication skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.