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Indian Hills Community College Administrative Assistant, Regional Entrepreneurship Center in Ottumwa, Iowa

Job Summary:

This position will be responsible for carrying out operational functions for the Regional Entrepreneurship Center and Small Business Development Center. Responsibilities will include greeting and providing accurate information to clients and prospective clients. Managing communication plans, including social media, email, newsletter, business spotlights and telephone communications. Preparing invoices and assisting resident businesses. This role would also involve answering phone calls, distributing mail, performing basic office duties, and helping to prepare for REC events and activities. Excellent attention to detail and customer service skills are required.

Minimum Job Requirements:

  • High school graduate or equivalent required. Post-secondary administrative assistant or office management education preferred.

  • Three years’ full time related work experience in office management as an administrative assistant preferred.

  • Must relate in a professional and service-oriented manner with people, ability to follow detailed oral and written instructions. Must have excellent word processing, spreadsheet, and database skills.

  • Microsoft Office Specialist certifications preferred.

  • Must have strong telephone techniques in taking and relaying messages. Must have filing capability, ability to prepare materials and perform data entry with attention to detail. Ability to manage multiple projects. Accuracy, timeliness and confidential treatment of business and student information are required.

Work Performed:

  • Maintain a dedicated webpage for the Regional Entrepreneurship Center (REC), keeping all content up to date and in accordance with college marketing standards, policies and procedures.

  • Manage REC and SBDC social networking activities and media in accordance with college marketing standards, policies and procedures.

  • Assist the Center Director with documenting and compiling data related to REC activities.

  • Assist the Center Director with invoicing/ purchase orders and collecting rent.

  • Field and manage phone calls and email correspondence.

  • Assist SBDC Director with building, promoting and scheduling SBDC courses.

  • Prepare information packets, brochures, posters, display table supplies, handouts, and other exhibit table materials as needed.

  • Order office and course supplies, including food and beverage when appropriate.

  • Set up logistics for meetings and training events; including nametags, room reservations and arrangements, scheduling, changes, meals/breaks, billings etc.

  • Clean up rooms at the end of courses and restore to original condition.

  • Cancel classes in the CRM that do not meet minimum enrollment requirements.

  • Assist with REC/SBDC exhibits, events, and outreach activities.

  • Take and prepare meeting minutes and assist with REC meetings.

  • Provide administrative assistant support for Regional Talent Attraction initiative; including maintaining regional website.

  • Receive and distribute mail to clients and staff at the REC.

  • General office clerical support, running copies, taking notes, data entry, etc.

  • Perform basic office tasks for staff at the REC.

  • Manage multiple tasks and initiatives simultaneously.

  • Represent the college in a positive manner.

  • Maintain regular and consistent attendance at work.

  • Other duties as assigned.

Responsible To:

Director, REC

Position Level:

Office - Level II, Non-Exempt, Special Funding, at will employment on a letter of employment

Employment Length:

Part Time

Schedule:

24 hours per week

Salary Range:

$14.95 - 15.85

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