Work in Iowa Jobs

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Employment Type:

PRN

Shift:

Varies

Position Purpose:

Under limited supervision, operates console, paging system and beeper system to handle incoming calls and relay messages. Performs assorted paperwork as required.

What you will Do:

• Operates switchboard, handling incoming and outgoing calls efficiently; assists and logs long distance calls placed by hospital personnel for record keeping and preventing toll fraud. Is the Voice of MercyOne Medical Center and is the first contact for many customers.

• Contacts doctors and other appropriate personnel using the beeper system, P.A. system, Red phones, informing them of emergencies and messages.

• Takes messages from callers for doctors and various personnel.

• Directs visitors and salespersons to different areas in the hospital as requested.

• Monitors weather radio and notifies essential personnel of severe conditions.

• Announces Codes for Emergency personnel and is responsible for gathering Cath, CAT scan, Endoscopy, Pastoral Care, Anesthe­sia, and Neurophysiology Teams for emergency care.

• Handles all after hour calls for MercyOne Homecare. Assists these patients in locating Home Health Care Nurse.

• Is responsible for Honeywell Control Fire alarm system, notifies Fire Department of fires and their location. Notifies hospital personnel by calling the fire codes over the PA System. Works with Safety Officer to perform fire drills and testing.

• Prepares release forms and maintains logs of deceased patients for release to Funeral homes.

• Maintains console equipment and work area, contacts appropri­ate person to report necessary repairs.

• Logs and issues keys to various departments.

• Maintains log for doctors who are out of town or on vacation.

• Connects long distance calls to the outside operator announc­ing to the operator when he/she answers, who is calling and how the call should be charged.

• Handles out-of-United States calls.

• Maintains all monthly call schedules for Physicians & Departments we page. Responsible for tracking each department to ensure schedules are received on time, enters them into system with no errors present and all shift times covered. If not correct is to get schedule changed by department so they have call coverage at all times. Also sends email reminders for furture dates/months that call schedule is needed if not received by a specific date each month.

Minimum Qualifications:

• Requires a high school education or equivalent with courses in typing preferred.

• Prefer at least l year of prior telecommunication experience.

• Possesses emotional maturity with outgoing personality and self-confident attitude.

• Must be able to communicate effectively with all levels of internal and external contacts.

Position Highlights and Benefits

• The tri-state region, referred to as Western Iowa or Siouxland, is highlighted by safe and friendly communities, excellent schools and a mix of peaceful rural areas and vibrant city atmosphere where Iowa, Nebraska and South Dakota meet at the Missouri River.

• Situated in the heart of downtown Sioux City, MercyOne Siouxland Medical Center is also well positioned for urban living in any of the newly renovated apartments, downtown lofts, or townhome living options. The downtown also features a historic district with excellent restaurants and social spots, and you'll just be steps away from the beautifully renovated Warrior Hotel for dinner and the gorgeous Orpheum Theatre for entertainment.

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs

• Education reimbursement

• Personalized health insurance plans including dental and vision

• Paid time off

• Long- and short-term leave

• Retirement planning

• Life insurance coverage

Ministry/Facility Information

MercyOne Western Iowa serves the needs of individuals in a 33-county area including western Iowa, eastern Nebraska and southeastern South Dakota. MercyOne Siouxland Medical Center (https://www.mercyone.org/siouxland/location/mercyone-siouxland-medical-center) , a 238-bed regional facility, is home to the only Level II trauma center in the area – one of only four trauma care facilities in the state to receive verification from the American College of Surgeons – and MercyOne Air Med, a regional helicopter ambulance service. Along with owned and managed hospitals in Primghar (https://www.mercyone.org/location/mercyone-primghar-family-medicine) and Hawarden, Iowa, and a partnership with Dunes Surgical Hospital (https://www.mercyone.org/location/dunes-surgical-hospital) in South Dakota, the region also operates a primary care network, specialty care clinics and home health care, providing an entire continuum of preventative, primary, acute and tertiary health care services to provide personalized, compassionate care for the communities we serve and beyond.

MercyOne Siouxland Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran