Sioux Land Community Health DENTAL CUSTOMER SERVICE REPRESENTATIVE in Sioux City, Iowa
Siouxland Community Health Center has an opening for:
(Approximately 39 hours/week)
Preferred candidate must have solid experience & advanced knowledge of:
Previous customer service experience required, with dental reception and collection experience strongly preferred.
Advanced computer and data entry skills.
Dentrix system experiences a plus.
Knowledge in dental terminology preferred.
Insurance administration experience preferred.
Prior dental clinic experience a plus.
Bilingual Spanish preferred.
Successful candidate must be able to perform primary functions of position:
Serve as first-point of contact and check patients in & out, directing patient flow.
Obtain, review, update and data entry of patient demographics, insurance and financials in PMS.
Maintain and identify different insurance types, co-pays and deductibles.
Discuss account balance with patient and collect patient balance.
Maintain recall system and manage ASAP, Wait, Will Call and unscheduled lists.
These functions are not all inclusive.
Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- High School or better