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Sioux Land Community Health DENTAL CUSTOMER SERVICE REPRESENTATIVE in Sioux City, Iowa


Siouxland Community Health Center has an opening for:


(Approximately 39 hours/week)

Preferred candidate must have solid experience & advanced knowledge of:

  • Previous customer service experience required, with dental reception and collection experience strongly preferred.

  • Advanced computer and data entry skills.

  • Dentrix system experiences a plus.

  • Knowledge in dental terminology preferred.

  • Insurance administration experience preferred.

  • Prior dental clinic experience a plus.

  • Bilingual Spanish preferred.

Successful candidate must be able to perform primary functions of position:

  • Serve as first-point of contact and check patients in & out, directing patient flow.

  • Obtain, review, update and data entry of patient demographics, insurance and financials in PMS.

  • Maintain and identify different insurance types, co-pays and deductibles.

  • Discuss account balance with patient and collect patient balance.

  • Maintain recall system and manage ASAP, Wait, Will Call and unscheduled lists.

  • These functions are not all inclusive.

Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.




  • Team Player: Works well as a member of a group

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity



  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization



  • High School or better