Sioux Land Community Health MEDICAL CUSTOMER SERVICE REPRESENTATIVE in Sioux City, Iowa
Siouxland Community Health Center has an opening for:
MEDICAL CUSTOMER SERVICE REP
1-Full-time (Approximately 40 hours per week, Monday-Friday) This position will work at the Main location and also at our Behavioral Health location.
Successful candidate must have solid experience & advanced knowledge of:
Strong communication skills
Previous successful work experience providing exceptional customer service
Experience in a medical clinic setting strongly preferred
Strong and proficient data entry skills
Health insurance knowledge or background a definite plus
Bi-lingual Spanish strongly preferred
Ability to multi-task and work quickly and efficiently in a stressful environment
Successful candidate must be able to perform primary functions of position:
Enthusiastically and consistently exhibit exceptional internal and external customer service skills
Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes
Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested to get the job done, including unconventional hours or days if needed.
Meet or exceed collection standards of obtaining patient co-payment
Complete new patient paperwork in addition to obtaining check-in documentation and information for all new patients and update GE Centricity
Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- High School or better