Work in Iowa Jobs

Description We are providing an opportunity for a Front Desk Coordinator role in the healthcare industry based in Urbandale, Iowa. This role offers a contract to hire employment opportunity, where you will mainly be responsible for handling phone calls, check out procedures, scheduling, and collections side. You will be part of a friendly, team atmosphere in a smaller office environment.

Responsibilities:

• Handle incoming and outgoing phone calls professionally

• Perform check out procedures for patients and clients

• Schedule appointments and manage the office calendar

• Collect and process payments from clients

• Utilize Microsoft Excel, Outlook, and Word for data entry and other administrative tasks

• Provide concierge services to clients and visitors

• Maintain a business casual, friendly, and team-oriented office atmosphere

• Use excellent customer service skills to address client inquiries and concerns

• Organize files and maintain a neat and orderly front desk area

• Display strong interpersonal skills and phone etiquette in all interactions. Requirements • Prior experience in a healthcare setting or similar role is beneficial

• Proficient in using Microsoft Office Suite (Word, Excel, Outlook)

• Ability to manage a multi-line phone system

• Excellent customer service skills and phone etiquette

• Strong interpersonal skills and ability to work well with others

• Experience in administrative assistance and data entry

• Familiarity with concierge services is a plus

• Ability to organize files and documentation effectively

• High attention to detail and accuracy in work

• Ability to handle confidential information responsibly

• Willingness to learn and adapt in a fast-paced environment

• Excellent written and oral communication skills

• Problem-solving skills and ability to handle stressful situations calmly

• Time management skills and ability to prioritize tasks effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .