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WesleyLife In-Home Scheduling Supervisor in Urbandale, Iowa

Description

Do you like solving puzzles or playing apps like Tetris where you're constantly making decisions about how to get things to fit together? If you want a fulfilling position where you can be sure the work you do is making a difference in people's lives every day, this is the right job for you! The WesleyLife At Home In-Home Services team provides support to older adults who want to remain living independently wherever they call home. The Scheduling Supervisor leads a team of Home Care Aides and assigns client visits. This position works at our Urbandale office Monday through Friday, 8 a.m. to 4:30 p.m. but may cover client visits outside that schedule.

At WesleyLife, we believe everyone should have the opportunity to live a life of continued growth, experience, and meaning — and to pursue joy, regardless of physical, social, or economic circumstances. That applies to the people we serve — and the people who do the serving!

We want your job with WesleyLife to help you wake up each day with optimism, to reinforce to you that your potential is limitless, and to illustrate that joyful work is a part of a joyous life. You are a vital life-changer with an insistence on a purposeful life, and you deserve to choose a job that fits the way you’re committed to living your life.

At WesleyLife, we’re looking for candidates who are looking for more . If you insist on joy in your day-to-day work life, consider one of our roles. From clinical positions to hospitality roles to administrative positions, we offer all our team members the opportunity to create joy for themselves as well as the people whose lives they touch.

A Typical Day for a Scheduling Supervisor with WesleyLife at Home/In-Home Services:

  • Answers calls and answers questions from clients, potential clients, and team members.

  • Enters and maintains information in various software systems.

  • Makes work assignments according to team member availability and other factors. Communicates assignments to team members, clients, and others.

  • Verifies accuracy of weekly schedules and documentation and addresses variations.

  • Ensures new Home Care Aides are onboarded and trained appropriately.

  • Compiles and submits documentation for payroll processing, end-of-month billings, and other required data.

  • Supervises and leads a team of home care aides, including recommendations on hiring/selection, performance management, corrective actions, and other supervisory responsibilities.

  • As requested, rotates with other team members to assume backup responsibility for emergency calls during hours when the office is closed (evenings, weekends, and holidays).

  • Routinely travels in all weather conditions and to all areas of the department service area to perform client visits.

What You’ll Gain

In addition to the competitive compensation you’d expect, WesleyLife offers true flexibility. You don’t want to work all the time, and we don’t want you to! In addition, our locations are filled with team members who have one another’s backs and leaders who genuinely care about each team member as a person.

We’re committed to creating the best work experience you’ve ever had. Why not give us a look today?

Compensation:

  • The pay range for this position is $18.13 - $22.84 / hour. The starting pay rate will be based on years of experience.

  • Daily Pay: Use this app to access your wages on demand.

  • Mileage reimbursement at 58.5 cents per mile

Health and Financial Benefits:

  • Comprehensive benefits package, including health, vision, and dental insurance

  • 401(k) plan

  • Scholarship reimbursement: Up to $3,000/year

  • Tuition reimbursement: Up to $1,500/year

  • Wellness incentives: Free wellness membership and cash incentives for staying healthy

  • Educational discounts: Enjoy an 18% discount at Purdue University Global

Additional Perks:

  • Referral bonus program: Earn bonuses for referring qualified candidates

  • Voluntary benefits: Life, accident, and critical illness coverage available

WesleyLife has been certified as one of 2023's Great Places to Work! (https://www.wesleylife.org/blog/wesleylife-honored-as-great-place-to-work)

With a legacy spanning 76 years, WesleyLife has established an esteemed reputation for excellence, recognized across the Midwest as transforming the aging experience. Committed to health and well-being, WesleyLife's networks offer a comprehensive range of services, encompassing brick-and-mortar Communities for Healthy Living alongside home health, hospice, in-home services, adult day programs, transportation, and home-delivered meals.

As recipients of the 'Great Places to Work' certification for the sixth consecutive year in 2023, we take immense pride in our vibrant and positive workplace culture. We actively foster growth and development, dedicated to nurturing your professional journey.

About WesleyLife: (https://bingbang.widen.net/view/video/ltuigibqrf/20191_WhatisWesleyLife_V1.mp4?x.portal_shortcode_generated=odc6wtij&x.app=portals)

Only qualified candidates will be contacted to move to the next step of the hiring process. Unfortunately, WesleyLife will not sponsor applicants for work visas.

WesleyLife believes in the value of diversity within our workforce and is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment and drug screen.

Qualifications

Licenses & Certifications

Required

  • Driver's License

Experience

Required

  • 2 years: Full-time work experience in an office setting

Preferred

  • 1 year: Full-time work experience supervising or leading a team

  • 2 years: Full-time work experience in healthcare scheduling - strongly preferred

  • 1 year: Full-time work experience as a home care aide

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