Job Information
Lutheran Services in Iowa Central Intake Specialist in Waterloo, Iowa
LSI seeks a part time Central Intake Specialist to provide support to the Behavioral Health Intervention Services program and Mental Health Services throughout the state of Iowa.
This is a remote position and has work from home flexibility. This position may be required to go into the Manchester, Dubuque, or Waterloo offices occasionally.
What You'll DoCoordinates and supervises referrals and intake requests for BHIS and Mental Health. Acts as first point of contact, by answering referral phone calls and responding to inquiries for services. Completes intake paperwork and provides case information to staff ensuring services are provided in a timely fashion. Central Intake Specialist location can be flexible for the right candidate. This position is an integral position with the program as they are the first point of contact with any referrals and have full support of the BHIS and Mental Health CQI Coordinator. Proficient in the use of data based clinical software and Microsoft Office Suite applications. This person should be detail oriented and customer focused. A knowledge of the funding and authorization process through the Managed Care Organizations and other insurance companies would be beneficial.
What You'll NeedRequired: High school diploma and three years experience working in an administrative capacity. Ability to work independently.Preferred: Associate's degree and previous human service experience.
This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.
LSI offers a competitive salary and benefit package including paid time off, health, dental, life, and vision insurance, and 401(k).
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Who We Are
LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment to diversity, equity and inclusion at https://lsiowa.org/who-we-are/