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Lee Enterprises Customer Service & Collections Representative in Waterloo, Iowa

The Courier in Waterloo/Cedar Falls, IA is looking for an experienced Customer Service & Collections Representative to work in this full-time position in our Regional Finance Center.

The focus of this Customer Service & Collections Representative is to monitor regional location aging reports and contact location customers for collection. In addition, the Customer Service & Collections Representative will perform a full range of accounting and office duties.


  • 2 years of experience in collections and customer service preferred

  • Strong knowledge of Excel and accounting applications

  • Excellent interpersonal skills

Compensation commensurate upon experience. We offer an excellent pay plan and benefit package including, medical, dental and vision plans, PTO, flexible spending and health savings accounts, life insurance and a 401k program.

Pre-employment drug testing required.

The Courier is a division of Lee Enterprises, a leading provider of local news and information, and a major platform for advertising, with daily newspapers, rapidly growing digital products and nearly 300 weekly and specialty publications serving 49 markets in 21 states. Year to date, Lee's newspapers have average circulation of 0.8 million daily and 1.1 million Sunday, and are estimated to reach almost three million readers in print alone. Lee's markets include St. Louis, MO; Lincoln, NE; Madison, WI; Davenport, IA; Billings, MT; Bloomington, IL; and Tucson, AZ. Lee Common Stock is traded on the New York Stock Exchange under the symbol LEE. For more information about Lee, please visit

The Courier ( and Lee Enterprises ( are drug-free and Equal Opportunity Employers.