Job Information
Exceptional Persons Inc Parent Referral Specialist Coordinator in Waterloo, Iowa
This is working at EPI – connecting people, creating opportunities, and nurturing growth.
Exceptional Persons, Inc. (EPI), a SEVEN-TIME recipient of the employee nominated Employer of Choice designation, is seeking people who want to make a difference in the lives of persons with disabilities.
Working for EPI has its benefits. Many benefits.
Full benefits are offered for full-time positions (30+ hours/week
Health, dental, vision, and life insurance plans (even pet insurance!)
Generous paid time off (vacation, sick, and personal time offered)
401(k)* employer match up to 6% (also available to part-time employees) and flex spending plan
Free telemedicine and virtual counseling
Paid training
Immediate employee discounts (vehicle repair, gym memberships, and more!)
EPI is a Public Student Loan Forgiveness program qualified employer
As a Parent Referral Specialist Coordinator , you will play a crucial role in managing and overseeing the day-today operations of the statewide parent referral services program. This includes ensuring high-quality services, effective collaboration with community partners and compliance with all rules and regulations as per applicable performance standards. This position will supervisor parent referral services staff. As a Parent Referral Specialist Coordinator with EPI , you will experience professional GROWTH opportunities and CONNECT to a community that leads a greater PURPOSE .
This is what you'll get to do. Real career. Real purpose.
Ensure the effective implementation of the parent referral program, including proper assessment, referral coordination and follow-up procedures.
Assist parents/families in securing competent child care services through child care counseling and assure requests for child care services are addressed promptly with families.
Facilitate communication with consultants statewide on current updates, expectations, and potential needs for the parent referral program.
Maintain online referral system ensuring accurate listing of child care providers, including provider’s IQ4K (Iowa Quality for Kids) level.
Provide supervision and support of assigned staff, including hiring, coaching, training and performance management.
Provide information on services available within the community and state for families (i.e. Area Education Agency services, parent education/support groups, health services, etc.).
Advocate for the needs of families, children and youth in the community and workplace.
Conduct informational sessions and workshops for parents to increase their awareness of available resources.
Cultivate and maintain effective and positive partnerships with childcare providers, families, community organizations, and state and local partners to enhance services and network of available resources.
Demonstrate and promote sensitivity to cultural and ethnic diversity by providing consumer education and/or translations for non-English speaking families, as necessary.
Monitor and report outcomes of activities and performance measures as required/requested.
Identify areas for improvement to enhance service delivery.
Embrace opportunities to expand knowledge of departmental/agency operations and leadership skills.
Here's what we're looking for. What are you waiting for? Apply today!
A person who can work and communicate effectively with a diverse group of others, building strong and collaborative relationships.
Working knowledge of state child care licensing standards and registration guidelines for child care providers.
Knowledge of basic technical assistance and consultation practices.
Knowledge of community resources, family support services and child development.
Ability to think critically, make sound decisions, maintain composure and provide solutions and guidance during stressful situations.
Purpose driven individual who is self-directed with a desire to provide responsive support and assistance demonstrating values of people, creative cooperation, stewardship and integrity.
Effective time management and follow-up skills with the ability to plan and prioritize work duties; nimble to team needs and ability to manage several tasks simultaneously.
Flexibility in schedule with ability to participate in and travel to events, training sessions and meetings throughout the region and state.
Tech savvy and proficient in Microsoft Office Suite; ability to adapt to new applications and technology quickly.
Sense of humor and desire to positively contribute to team.
Qualifications:
Bachelor’s degree in education, family services, social work, or related field.
Two (2) years’ experience working in child care setting and/or child development.
One (1) years’ experience supervising and leading a team, preferably in a social service setting.
An equivalent combination of education and experience may be considered.
A valid driver's license, good driving record and the ability to pass extensive background checks including but not limited to criminal, abuse and Medicaid exclusion.
Location: The ideal candidate will be based in or nearby the Waterloo/Cedar Falls area. However, this position may be able to work remotely part of the time but will require frequent travel to our Waterloo or other regional offices for collaboration and meetings.
Post job offer drug screen required.
EPI is an equal opportunity employer.
Real Career! Real Purpose!
Department
Children & Family Services
Employment Type
FT-Full-Time
Minimum Experience
Mid-level
Compensation
$45,500 - $48,000