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UnityPoint Health RN Hospice Consultant in Waterloo, Iowa

RN Hospice Consultant

UnityPoint at Home - Waterloo, IA

Full-time, 8am-4:30pm with alternating call

The Hospice Consultant is an expert at identifying patients who are eligible for hospice. The hospice consultant is able to have end of life conversations with patients and families to identify goals for care with a goal of transitioning into hospice care if appropriate.

  • Able to identify patient appropriateness for Hospice and understand all levels of Hospice care

  • Perform patient admission to Hospice

  • Expertise in having end of life conversations with patients and families.

  • Responsible for looking at the individual needs of each hospice referral and matching those needs to UnityPoint Hospice as appropriate.

  • Collaborates with the hospice leadership for marketing strategies to increase market share for UPAH.

  • Specializes in all of the agency’s service lines, and is responsible for a basic knowledge of community services.

  • Directs referrals to the appropriate service line.

  • Coordinates incoming referrals from EPIC, patient/customers and physicians.

  • Meets measures as determined and required for job productivity and performance improvement.

  • Performs other duties as requested to facilitate the smooth and effective operations of the organization.

  • Establishes and maintains positive working relationships with current and potential customers and referral sources.

  • Builds and monitors community and customer/referral source expectations and perceptions of UPaH as a high quality provider of services

  • Maintain excellent customer service.

  • Achieve completion of Patient Centered Care within one year of employment. Use the Person Centered Care philosophy, skills, tools and documentation in clinical practice. Demonstrate competency in selected Person Centered Care skills annually.

  • Understanding of Hospice Conditions of Participation. Specifically related edibility and Face to Face Requirements.

  • Graduate of State Board approved program for Registered Nurses and valid license as a Registered Nurse.

  • 2 years of Hospice experience.

  • Valid driver’s license when driving any vehicle for work-related reasons.

  • Mandatory Reporter: Child & Dependent Adult Abuse

  • Person Centered Care (PCC) course completion within first 12 months of hire and annual completion of competency validation activities.

  • Strong interpersonal skills and customer service skills.

  • Strong problem solving skills.

  • Basic knowledge of computer applications (i.e. Word, Excel, EPIC) and operations.

  • Ability to understand and apply guidelines, policies and procedures.

  • Demonstrates the ability to interact effectively with physicians, health care team members, third party payers, and members of their support services.

  • Demonstrates flexibility, priority setting, problem solving, conflict resolution, negotiating and networking skills, decision-making, work delegation and organization, and excellent verbal/written communication skills.

Requisition ID: 2021-95207

Street: 3731 University Ave

Name: 9400 UnityPoint at Home Affiliate

Name: Admin- Hosp- WL

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Exempt

Scheduled Hours/Shift: Monday-Friday 8-4:30, alternating call schedule

External Company Name: UnityPoint Health

External Company URL: