Eldorado Resorts, Inc. Slot Technician in Waterloo, Iowa
Good times await in Iowa at Isle Casino Hotel® Waterloo with over 900 of the hottest slots, 30 table games, 194 spacious guest rooms and a resort style pool and hot tub. Our guests can indulge in a sizzling steak at Otis & Henry’s, experience farm-to-table cuisine at Farmer’s Pick Buffet and satisfy a sweet tooth with a treat from Simply Yummy Baking Company. Plus, an all-new Eldorado Resorts, Inc. restaurant recently opened– The Brew Brothers offering a creative menu, custom microbrews and live entertainment! Our 450 Team Members are dedicated to providing our guests with an exceptional gaming and entertainment experience. For more information, visit www.islewaterloo.com and follow us on Facebook, Instagram and Twitter.
Responsible for repairs, maintenance and monitoring the operation of assigned electronic gaming devices. Also is responsible for fills payout reserve containers and moving slot related equipment.
ESSENTIAL DUTIES & RESPONSIBILITIES
Ensures slot-playing guests are kept in play by providing friendly and timely service.
Troubleshoots, repairs, and maintains slot-related equipment on the casino floor and in the slot shop.
Participates in the installation, movement, and removal of slot-related equipment.
Able to deal with high-volume customer interactions.
Handles routine customer complaints and incidents.
Keeps work area in a clean and orderly manner.
Ensures the safety and security of all customers and team members.
Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
High School Diploma or GED equivalent preferred.
Previous slot tech experience or work/education in a related field preferred.
Ability to perform assigned duties under frequent time pressures and multi-tasking.
Must be able to obtain and maintain a valid state gaming license.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.
Work environment may include smoke and variable temperature, lighting and noise levels.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-six properties in twelve states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, and West Virginia. In aggregate, Eldorado’s properties feature approximately 28,000 slot machines and VLTs and 600 table games, over 12,500 hotel rooms and nearly 18,000 of the best Team Members in the industry!
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com and be sure to like us on Facebook!
External Job Title: Slot Technician
Department: Slots/VLT Repair
Shift Hours: Nights with varied days off
External Company URL: https://www.eldoradoresorts.com/careers
Street: 777 Isle of Capri Blvd
Post End Date: 9/30/2019