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UnityPoint Health Student Success Coordinator in Waterloo, Iowa

UnityPoint Health

Allen College

Full-time; 1st shift with some 2nd

Allen College is seeking candidates for the Student Success Coordinator position beginning immediately. This team member provides leadership and vision, planning, coordination, supervision, and evaluation of student support services, including academic support to undergraduate and graduate nursing and health sciences students enrolled at Allen College; coordinates success and retention services and activities for students, including serving as a clearinghouse for the identification of, referral to, and follow up with campus and community resources that provide services supporting student success; collaborates with campus and community resources for student assistance and development; and plans and directs student campus activities and serves as a resource and provides oversight for all student organizations.

In compliance with the Clery Act, Allen College publishes an Annual Security report containing three previous years of crime statistics, institutional policies concerning campus safety, and a fire safety report. The report is available at A paper copy is available upon request.

  • Analyze the Allen College student population to ascertain factors that contribute to student attrition and develop, in conjunction with instructional and student service units, programs and services that will help ensure the success of at-risk populations;

  • Maintain a system to identify students who are at risk of withdrawal from Allen College relative to non-academic (e.g., affective[attitudes, culture, motivation] and environmental [financial, family, employment]) factors;

  • Establish interventions to prevent attrition of students at risk of attrition for non-academic reasons;

  • Establish, in conjunction with primary advisor and faculty, an Academic Improvement Plan for students identified at risk;

  • In conjunction with appropriate faculty, maintain an Intrusive Advisement System for students at high risk of academic difficulties or withdrawal for non-academic reasons;

  • Facilitate, in conjunction with appropriate faculty, access to study seminars and tutoring services;

  • Maintain close communication with faculty and appropriate administrators regarding below-standard student performance.

  • Coordinate career fair(s) and placement activities

  • Direct campus activities designed to engage students, especially those at-risk.

  • In conjunction with the appropriate faculty, serve as the liaison for all student organizations.

  • Direct the activities of the Student Ambassador Program and serve as the organization’s advisor.

  • Represent the department on various college and community committees as assigned.

  • Perform other student retention- and success-related duties as assigned by the Dean of Enrollment Management in consultation with other authorized college personnel.

  • Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to organize and express ideas, directions, and data in a logical sequence to describe a process, or explain procedures such as how to perform a task to someone else.

  • Effectively work with the daily mental and physical stresses of the job which includes, but not limited to: meeting deadlines, attending meetings, completing compliance requirements, meeting and working with staff, faculty, students and the public.

  • Educational Preparation: Bachelor’s degree required, preferably in student affairs, counseling, or education; master’s degree preferred. Degree(s) must be from a regionally accredited college or university.

  • One year of experience in student services with preferences given to candidates with experience planning student activities including career fairs and placement activities; five years’ experience is preferred.

  • Ability to work productively with minimum supervision.

  • Excellent organizational skills with attention to detail.

  • Excellent written and oral communication skills: Ability to verbalize an understanding of a problem or situations, ask relevant questions for clarification and explain it to others; Well-developed written communication skills.

  • Ability to interact effectively with diverse student populations and a wide variety of co-workers.

  • Communicate diplomatically, clearly and effectively with students and co-workers verbally and by telephone using the English language.

  • Ability to manage interpersonal conflict situations requiring tact, diplomacy, and discretion.

  • Ability to use information technology for personal productivity, including word processing, electronic communications, databases, spreadsheets and presentations.

  • Ability to use standard office equipment such as computers, telephones, calculators, and copy machines.

  • Ability to organize and present materials effectively to individual students or groups.

  • Deal with abstract and concrete variables.

Requisition ID: 2021-99963

Street: 1950 Heath St

Name: 2520 UnityPoint Health Allen Hospital

Name: Acad & Alumni Affairs-Student

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Exempt

Scheduled Hours/Shift: 1st Shift with some 2nd shift

External Company URL:

Work Remotely within the US: No