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Great River Health Systems Patient Access Associate / Registration | 12 hours per week | Patient Access in West Burlington, Iowa


If you currently work for Great River Health System, please apply by clicking on the Careers icon on your Workday homepage. DO NOT apply for open job requisitions through the external career site. Instructions on how to apply can be found here: Current Employees - Find and Apply for Jobs (

Minimum Hiring Wage:

From $16.50 per hour

Job Description:

Perform clerical and reception duties utilizing knowledge of medical terminology. Duties include answering telephones, reviewing physician order and various health care documents, completing order entry. Schedule patients and accept cash collections. Conduct patient interviews to verify demographic and insurance information necessary for the patient and third party payers, assures compliance with all state and federal rules/regulations pertaining to insurance carrier, and gathers signatures for required forms. Other duties as assigned to ensure patient access management and to maximize the revenue cycle.

Job Details:

High School diploma or GED

Prefer Medical Terminology

Graduation from an accredited program for Medical Assistants preferred

Prefer computer classes and/or experience

Previous healthcare experience preferred

Additional Job Details:

Scheduled hours: Evenings: 3:30pm - Midnight, Every 3rd weekend, Emergency Department

Successful candidates will be subject to a criminal background check and pre-employment drug test.

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

COVID Mandate

As a healthcare employer, Great River Health is adhering to Emergency Regulation Requiring COVID-19 Vaccination for Health Care Workers. As such, we are requiring all new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Great River Health. All accommodation requests will be carefully considered but are not guaranteed to be approved.