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Randstad US Bank Fraud Specialist in West Des Moines, Iowa

Bank Fraud Specialist

job details:

  • location:West Des Moines, IA

  • salary:$15 - $16 per hour

  • date posted:Monday, September 13, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3750302

  • questions:karen.corona@randstadusa.com515-318-6892

job description

Bank Fraud Specialist

Are you looking for the next steps in your career? Take that first one by applying to be a Fraud Specialist. If you enjoy problem solving, have a positive and professional demeanor this opportunity is perfect for you! Apply here today or send your resume to to be considered immediately!


In this role you will be responsible for

  • Taking inbound calls from customers experiencing issues with their credit card or fraudulent activity on their accounts.

  • Work on general account issues.

  • Researching and investigate claims

  • Work directly with vendors to dispute charge

  • Process chargebacks

  • Duties may also include: account maintenance, report generation, and project work.


  • Call Center Support (1 year of experience is preferred)

  • Telephone Etiquette

  • Basic Computer Skills

  • Interpersonal Sensitivity


  • High School


  • Years of experience: 0 years

  • Experience level:Entry Level

Shift: Second

Working hours: 2 PM - 11 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.