Work in Iowa Jobs

Description

Exciting Opportunity Alert! Robert Half is partnering exclusively with a well-respected insurance company, to recruit a proficient Customer Service Representative.

This position, based out of West Des Moines, IA, presents an excellent opportunity for candidates interested in a substantial, long-term contract role with potential of transitioning into permanent employment at the end of the contract period. In this role, you'll become the primary point of contact for their customers. Handling inbound calls and processing claims on-site, you will have the compelling opportunity to provide unparalleled customer support, helping to resolve issues swiftly and effectively. This offers a unique chance to make a difference in the customer's experiences. This role offers an immense amount of training to ensure accuracy on the job.

Responsibilities:

• Serving as the first point of contact for customers, responding to inquiries and resolving issues through inbound calls.

• Ensuring high levels of customer satisfaction through excellent service.

• Processing customer claims in a timely and accurate manner.

• Utilizing various software including MS Word, MS Excel, and Microsoft Outlook to maintain customer records and data.

• Utilizing your typing skills to efficiently handle customer correspondence.

• Displaying strong phone skills, ensuring professional and effective communication with customers.

If you are driven by helping others, this customer service representative role could be the right fit for you! Please apply through our Robert Half Website or call us @ 515.244.2500.

Requirements

Requirements:

• Minimum of one year experience in a customer service role

• Experience in claims processing and managing customer complaints

• Ability to perform data entry tasks with high accuracy

• Proficient in using Microsoft Office Suite

• Typing speed between 45 and 60 words per minute

• Excellent communication and interpersonal skills

• High level of professionalism and strong work ethic

• Proven track record of delivering exceptional customer service.

If you are driven by helping others, this customer service representative role could be the right fit for you! Please apply through our Robert Half Website or call us @ 515.244.2500.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .