AssuredPartners Receptionist in West Des Moines, Iowa
AssuredPartners is the fastest-growing independent insurance agency in the U.S. Founded in 2011 as a national partnership of leading independent property and casualty and employee benefits brokerage firms, AssuredPartners is now one of the largest brokers in the nation after acquiring over 325 agencies. AssuredPartners has approximately 7,000 team members and offices in 40 states and two countries reaching 1.5 billion dollars in revenue. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees.
Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.
Essential Duties and Responsibilities:
Follows company policies and procedures with respect to all essential duties and responsibilities of the job.
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Retrieves messages from voice mail and forwards to appropriate personnel.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Maintains lobby appearance. Monitors visitor access when required.
Assists with sorting and routing mail as needed. Processes incoming and outgoing mail and UPS/FedEx packages.
Processes binder requests for service staff.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Retrieves and routes incoming faxes and bulk mail that comes in through email.
Minimum Qualifications, Education and/or Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
External Company URL: www.assuredptr.com
Street: 4200 University Ave